Adore Medical operates across India, Saudi Arabia, UAE, Yemen, Somalia, Bolivia, and Nepal. This policy applies to all customers across these markets and explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

Information We Collect

We collect the following information when you interact with our website:

• Name, email address, phone number, and shipping/billing address.
• Payment information (processed securely through our payment gateway — we do not store card details).
• Device and browsing data via cookies and analytics tools.
• Order history and communication records.

How We Use Your Information

We use your data to:

• Process and fulfil your orders.
• Send order confirmations, shipping updates, and delivery notifications.
• Respond to your queries and provide customer support.
• Improve our website experience and product offerings.
• Send promotional communications (only if you have opted in).

Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only to the extent required to deliver our services — such as logistics partners for order delivery and payment processors for transaction handling.

For international orders, your data may be shared with logistics and fulfilment partners operating in your country solely for the purpose of order delivery. We ensure all such partners handle your data responsibly and in accordance with applicable privacy standards.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though some features of the site may not function as expected.

Data Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated date. For questions, write to us at [support email].