Terms of Service

Welcome to Adore Medical. By accessing our website or placing an order, you agree to the following terms. Please read them carefully. These terms apply to all customers across our markets — India, Saudi Arabia, UAE, Yemen, Somalia, Bolivia, and Nepal.

1. About Us

Adore Medical is an orthopaedic braces and supports brand with over three decades of manufacturing experience. Our products are intended to provide supportive care and should not be used as a substitute for professional medical advice or treatment.

2. Product Information

We make every effort to display product descriptions, sizes, and images accurately. However, minor variations in colour or appearance may occur due to screen settings. It is the customer's responsibility to read all product details and size guides before purchasing.

3. Orders & Payments

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to cancel or refuse any order at our discretion — for example, in cases of suspected fraud, pricing errors, or stock unavailability. Payment must be made in full at the time of placing the order.

4. Pricing

All prices are listed in Indian Rupees (INR) for Indian customers and US Dollars (USD) for international customers. We reserve the right to change prices at any time without prior notice. International customers are responsible for any currency conversion fees applied by their bank or payment provider.

5. Shipping & Delivery

We aim to process and dispatch orders within [X] business days. Delivery timelines are estimates and may vary based on location and logistics partner availability. We are not liable for delays caused by third-party courier services or circumstances beyond our control.

For international orders, delivery timelines vary by country and are subject to customs clearance processes. Adore Medical is not responsible for any duties, import taxes, or delays imposed by customs authorities in your country. Any such charges are the sole responsibility of the customer.

6. No Returns

All sales are final. Please refer to our Return Policy for full details.

7. Medical Disclaimer

Our products are supportive aids, not medical devices prescribed for clinical treatment. Always consult a qualified healthcare professional before using any orthopaedic support product, particularly if you have an existing medical condition or injury.

8. Intellectual Property

All content on this website — including product images, descriptions, logos, and copy — is the property of Adore Medical and may not be copied, reproduced, or used without our written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Adore Medical shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law